A BUS company has changes its policy on three-wheeled baby buggies after complaints from parents.

The move comes after a young mother was ordered back off a bus after being told her three-wheeler was a health and safety risk.

A Lancashire United driver told Lyndsay Berry that the buggy carrying her six-week-old daughter was a hazard because other customers on the half-empty bus could trip over it.

The company, which runs services across East Lancashire, confirmed that three-wheeled buggies are banned from its buses, although ones with four wheels are allowed.

But bosses said the firm was in the process of changing the policy after complaints from customers.

Miss Berry, 23, of Roman Road, Blackburn, said she had to walk for an hour from the bus stop near her house into Blackburn to do her Christmas shopping on Monday..

She said: "I had to wait 20 minutes for the bus to arrive, and it was pretty cold.

"Then when it arrived I was told I couldn't get on. He said four-wheeled buggies were OK, but not mine.

"It was embarrassing and annoying.

"I looked on the bus and there was lots of room. It's a very important service - I rely on it because I do not drive.

"I can't just stay in the house. My boyfriend had to leave work and come and pick me up from town, otherwise I would have had to walk back up the hill.

"It does need to be changed. The buggy was expensive and you see lots of them around town. But if I had known this in the first place I wouldn't have bought it.

"I'm not blaming the driver, but this discourages people from using the bus. Even if the policy was changed, I'm not too keen now."

Mark Hall, her boyfriend and dad to baby Millie, said the episode was a "disgrace".

The 27-year-old added: "There's no other way of her getting around."

David Wilson, the commercial development director of Lancashire United, which runs the bus network, said the firm's guidelines were to be changed.

He said: "It was a decision we made - we have got to protect everyone on the bus. We were a bit concerned anything with three wheels was less stable than something with four wheels.

"But we have had feedback from customers and we are going to change the rules and produce a new leaflet very shortly."