Blackburn Royal Mail Delivery Office to open on Sundays

Blackburn Royal Mail Delivery Office to open on Sundays

Blackburn Royal Mail Delivery Office to open on Sundays

First published in News
Last updated
Blackburn Citizen: Photograph of the Author by , Chief reporter

BLACKBURN’S Royal Mail Delivery Office will be opening on Sundays from this week as part of a pilot scheme.

Royal Mail’s network of almost 1,400 delivery offices is currently open six days a week.

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The initiative will extend the opening of 100 delivery offices with the highest parcel volumes across England, Scotland, Wales and Northern Ireland to seven days a week.

The Blackburn Delivery Office in Canterbury Street will open between noon and 4pm from this Sunday, as will Chorley’s in Chorley East Business Centre.

The scheme is designed to make it easier for online shoppers not at home during the day to collect their parcels. The scheme is part of a range of measures by Royal Mail, which are designed to make life easier for online shoppers.

Almost half of Royal Mail’s UK network of almost 1,400 delivery offices already opens later on a Wednesday evening to enable people to collect items that could not be delivered because no-one was at home when delivery was attempted.

Royal Mail has also rolled out its Delivery to Neighbour initiative across the UK.

This followed a trial of the initiative which found that customers welcomed the convenience of items being delivered to a neighbouring address if no one was at home to receive them.

Rob Jenson, operations director, said: “We are continuing to be more customer-responsive and provide more options for people to receive items they have ordered online.

“I am delighted to pilot Sunday afternoon opening at 100 of our delivery offices across the UK with the highest parcel volumes, including Blackburn.”

Comments (13)

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6:04pm Tue 2 Sep 14

the beaver says...

It would help if they modernised it as well its way behind the times. I printed off a parcel label online for first class signed for and they could not accept it. They do not have the basic facility to scan and print a receipt. They would have taken it but only as untracked mail. Other companies allow me to post tracked 24/7 yet the royal mail is post office counter service. And after having to wait till the next day to get a tracking number they still lost it! Its a draconian union led work to rule company no wonder we sold it off!
It would help if they modernised it as well its way behind the times. I printed off a parcel label online for first class signed for and they could not accept it. They do not have the basic facility to scan and print a receipt. They would have taken it but only as untracked mail. Other companies allow me to post tracked 24/7 yet the royal mail is post office counter service. And after having to wait till the next day to get a tracking number they still lost it! Its a draconian union led work to rule company no wonder we sold it off! the beaver
  • Score: -1

7:08pm Tue 2 Sep 14

phil kernot says...

Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)
Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :) phil kernot
  • Score: 3

8:05pm Tue 2 Sep 14

Darwen Malc says...

Should have introduced this years ago to head off the competition.
The words 'horse' and 'stable door' come to mind.
Like 'The Beaver' said " Its a draconian union led work to rule company".
Should have introduced this years ago to head off the competition. The words 'horse' and 'stable door' come to mind. Like 'The Beaver' said " Its a draconian union led work to rule company". Darwen Malc
  • Score: 4

8:22pm Tue 2 Sep 14

guiderover says...

phil kernot wrote:
Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)
There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it.
[quote][p][bold]phil kernot[/bold] wrote: Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)[/p][/quote]There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it. guiderover
  • Score: 8

10:06pm Tue 2 Sep 14

HelmshoreMan2010 says...

It's a good move, perhaps a little bit too late but welcome still.

It's all well and good saying there are better options out there but from a business point of view you can send 2nd class parcels for as low as £1.50 if you do a reasonable volume. This means 99% of items under £30 bought online are still going to come by Royal Mail rather than Collect+ etc meaning this will benefit the public.
It's a good move, perhaps a little bit too late but welcome still. It's all well and good saying there are better options out there but from a business point of view you can send 2nd class parcels for as low as £1.50 if you do a reasonable volume. This means 99% of items under £30 bought online are still going to come by Royal Mail rather than Collect+ etc meaning this will benefit the public. HelmshoreMan2010
  • Score: 5

7:10am Wed 3 Sep 14

peregrine.soars says...

guiderover wrote:
phil kernot wrote:
Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)
There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it.
The Opt Out system doesn't work, they just ignore it. They are liars and don't do what they say

I continually get the junk mail even though I have opted out time and time again. The complaint system is so difficult to use it's not worth bothering, it's probably made like that on purpose to deter people from trying.

There needs to be a watchdog that will sort out this Victorian culture led company and bring them into modern times. Oh sorry they are trying by opening in a Sunday, wow.
[quote][p][bold]guiderover[/bold] wrote: [quote][p][bold]phil kernot[/bold] wrote: Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)[/p][/quote]There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it.[/p][/quote]The Opt Out system doesn't work, they just ignore it. They are liars and don't do what they say I continually get the junk mail even though I have opted out time and time again. The complaint system is so difficult to use it's not worth bothering, it's probably made like that on purpose to deter people from trying. There needs to be a watchdog that will sort out this Victorian culture led company and bring them into modern times. Oh sorry they are trying by opening in a Sunday, wow. peregrine.soars
  • Score: 1

8:11am Wed 3 Sep 14

shytalk says...

Darwen Malc wrote:
Should have introduced this years ago to head off the competition.
The words 'horse' and 'stable door' come to mind.
Like 'The Beaver' said " Its a draconian union led work to rule company".
Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.
[quote][p][bold]Darwen Malc[/bold] wrote: Should have introduced this years ago to head off the competition. The words 'horse' and 'stable door' come to mind. Like 'The Beaver' said " Its a draconian union led work to rule company".[/p][/quote]Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail. shytalk
  • Score: 4

8:49am Wed 3 Sep 14

guiderover says...

peregrine.soars wrote:
guiderover wrote:
phil kernot wrote:
Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)
There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it.
The Opt Out system doesn't work, they just ignore it. They are liars and don't do what they say

I continually get the junk mail even though I have opted out time and time again. The complaint system is so difficult to use it's not worth bothering, it's probably made like that on purpose to deter people from trying.

There needs to be a watchdog that will sort out this Victorian culture led company and bring them into modern times. Oh sorry they are trying by opening in a Sunday, wow.
I know a few posties and I was told they receive a leaflet sheet each week and the opt out addresses are on them.I hope that's some help to you.
[quote][p][bold]peregrine.soars[/bold] wrote: [quote][p][bold]guiderover[/bold] wrote: [quote][p][bold]phil kernot[/bold] wrote: Is it so we can take all our junk mail back and dump it on the floor and see if they like it ,,,, postman says we have to put this crapp through your door well I know what I'm doing every Sunday morning :)[/p][/quote]There's an opt out from Leaflets coming through your door from Royal Mail.If your so upset about it,why don't you enquire about it?I just bin them and not worry about it.[/p][/quote]The Opt Out system doesn't work, they just ignore it. They are liars and don't do what they say I continually get the junk mail even though I have opted out time and time again. The complaint system is so difficult to use it's not worth bothering, it's probably made like that on purpose to deter people from trying. There needs to be a watchdog that will sort out this Victorian culture led company and bring them into modern times. Oh sorry they are trying by opening in a Sunday, wow.[/p][/quote]I know a few posties and I was told they receive a leaflet sheet each week and the opt out addresses are on them.I hope that's some help to you. guiderover
  • Score: 2

9:20am Wed 3 Sep 14

HelmshoreMan2010 says...

shytalk wrote:
Darwen Malc wrote:
Should have introduced this years ago to head off the competition.
The words 'horse' and 'stable door' come to mind.
Like 'The Beaver' said " Its a draconian union led work to rule company".
Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.
What planet are you on?

Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail.

Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved.

Lets give them a bit of credit.
[quote][p][bold]shytalk[/bold] wrote: [quote][p][bold]Darwen Malc[/bold] wrote: Should have introduced this years ago to head off the competition. The words 'horse' and 'stable door' come to mind. Like 'The Beaver' said " Its a draconian union led work to rule company".[/p][/quote]Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.[/p][/quote]What planet are you on? Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail. Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved. Lets give them a bit of credit. HelmshoreMan2010
  • Score: 1

10:00am Wed 3 Sep 14

shytalk says...

HelmshoreMan2010 wrote:
shytalk wrote:
Darwen Malc wrote:
Should have introduced this years ago to head off the competition.
The words 'horse' and 'stable door' come to mind.
Like 'The Beaver' said " Its a draconian union led work to rule company".
Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.
What planet are you on?

Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail.

Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved.

Lets give them a bit of credit.
Ask any postal worker if there is any merit in my comment.
[quote][p][bold]HelmshoreMan2010[/bold] wrote: [quote][p][bold]shytalk[/bold] wrote: [quote][p][bold]Darwen Malc[/bold] wrote: Should have introduced this years ago to head off the competition. The words 'horse' and 'stable door' come to mind. Like 'The Beaver' said " Its a draconian union led work to rule company".[/p][/quote]Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.[/p][/quote]What planet are you on? Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail. Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved. Lets give them a bit of credit.[/p][/quote]Ask any postal worker if there is any merit in my comment. shytalk
  • Score: 1

10:06am Wed 3 Sep 14

HelmshoreMan2010 says...

shytalk wrote:
HelmshoreMan2010 wrote:
shytalk wrote:
Darwen Malc wrote:
Should have introduced this years ago to head off the competition.
The words 'horse' and 'stable door' come to mind.
Like 'The Beaver' said " Its a draconian union led work to rule company".
Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.
What planet are you on?

Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail.

Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved.

Lets give them a bit of credit.
Ask any postal worker if there is any merit in my comment.
I speak to postal workers 20 times a week when they come to our work and collect parcels and I can assure you they are all proud of their job and company.

The ones who complain are the ones being pushed out by modernisation, and the only downside to Royal Mail is they haven't pushed them out quick enough to keep up with the competition.
[quote][p][bold]shytalk[/bold] wrote: [quote][p][bold]HelmshoreMan2010[/bold] wrote: [quote][p][bold]shytalk[/bold] wrote: [quote][p][bold]Darwen Malc[/bold] wrote: Should have introduced this years ago to head off the competition. The words 'horse' and 'stable door' come to mind. Like 'The Beaver' said " Its a draconian union led work to rule company".[/p][/quote]Wrong...It's a Kaizen led lean manufacturing company that sees performance figures as being more important than delivering mail.[/p][/quote]What planet are you on? Performance figures over delivering mail is possibly the most ridiculous sentence I have ever heard considering most of the performance figures are based around delivering mail. Royal Mail actually do a good job despite what people think, they delivery 93% of 1st class mail within 1 working day (6 days a week) and although they have struggled a little bit with the increase of online shopping they are slowly getting there. It would have been near impossible for a company as big as Royal Mail to make changes quick enough to keep up with how fast the internet evolved. Lets give them a bit of credit.[/p][/quote]Ask any postal worker if there is any merit in my comment.[/p][/quote]I speak to postal workers 20 times a week when they come to our work and collect parcels and I can assure you they are all proud of their job and company. The ones who complain are the ones being pushed out by modernisation, and the only downside to Royal Mail is they haven't pushed them out quick enough to keep up with the competition. HelmshoreMan2010
  • Score: 4

2:00am Thu 4 Sep 14

thoroughbred says...

RM are Lazy, Thieving b'st@rds
HO are Ignorant pi$s
I attempted to track an expensive letter I'd posted with wrong door number, to be told the postie would no doubt know the name on envelope, and he'd realise the number was wrong way round as it didn't even exist, so would either deliver it to the correct person, who was also looking out for him for 3 days running and also told him what had happened, or he'd return it to the depot, where they're sent to Belfast to be opened, to look for a return address. Well after 8 phone calls and 2 depot visits, postie obviously hadn't delivered it to an address that didn't exist, nor had he attempted delivery to an obvious, unusual name, nor had he returned it to depot. I waited a month before writing to HO, 3 months on, I'm still eagerly awaiting a reply, re compensation for an £80 baptism bib. I hope whoever stole it didn't realise how valuable it was and binned it, dishonest scumbag!
I'm using MyHermes for almost all my mail now, so much cheaper than and more reliable than RM.
RM are Lazy, Thieving b'st@rds HO are Ignorant pi$s I attempted to track an expensive letter I'd posted with wrong door number, to be told the postie would no doubt know the name on envelope, and he'd realise the number was wrong way round as it didn't even exist, so would either deliver it to the correct person, who was also looking out for him for 3 days running and also told him what had happened, or he'd return it to the depot, where they're sent to Belfast to be opened, to look for a return address. Well after 8 phone calls and 2 depot visits, postie obviously hadn't delivered it to an address that didn't exist, nor had he attempted delivery to an obvious, unusual name, nor had he returned it to depot. I waited a month before writing to HO, 3 months on, I'm still eagerly awaiting a reply, re compensation for an £80 baptism bib. I hope whoever stole it didn't realise how valuable it was and binned it, dishonest scumbag! I'm using MyHermes for almost all my mail now, so much cheaper than and more reliable than RM. thoroughbred
  • Score: 2

9:04am Thu 4 Sep 14

HelmshoreMan2010 says...

thoroughbred wrote:
RM are Lazy, Thieving b'st@rds
HO are Ignorant pi$s
I attempted to track an expensive letter I'd posted with wrong door number, to be told the postie would no doubt know the name on envelope, and he'd realise the number was wrong way round as it didn't even exist, so would either deliver it to the correct person, who was also looking out for him for 3 days running and also told him what had happened, or he'd return it to the depot, where they're sent to Belfast to be opened, to look for a return address. Well after 8 phone calls and 2 depot visits, postie obviously hadn't delivered it to an address that didn't exist, nor had he attempted delivery to an obvious, unusual name, nor had he returned it to depot. I waited a month before writing to HO, 3 months on, I'm still eagerly awaiting a reply, re compensation for an £80 baptism bib. I hope whoever stole it didn't realise how valuable it was and binned it, dishonest scumbag!
I'm using MyHermes for almost all my mail now, so much cheaper than and more reliable than RM.
So let me clear this one up, YOU got the address wrong and YOU didn't put a return address on the outside of the parcel....and yet you complain at Royal Mail?

It's not up to them to play Sherlock and work out where your parcel should go using a series of clues about peoples name etc, just get the address right or shut up moaning about it!
[quote][p][bold]thoroughbred[/bold] wrote: RM are Lazy, Thieving b'st@rds HO are Ignorant pi$s I attempted to track an expensive letter I'd posted with wrong door number, to be told the postie would no doubt know the name on envelope, and he'd realise the number was wrong way round as it didn't even exist, so would either deliver it to the correct person, who was also looking out for him for 3 days running and also told him what had happened, or he'd return it to the depot, where they're sent to Belfast to be opened, to look for a return address. Well after 8 phone calls and 2 depot visits, postie obviously hadn't delivered it to an address that didn't exist, nor had he attempted delivery to an obvious, unusual name, nor had he returned it to depot. I waited a month before writing to HO, 3 months on, I'm still eagerly awaiting a reply, re compensation for an £80 baptism bib. I hope whoever stole it didn't realise how valuable it was and binned it, dishonest scumbag! I'm using MyHermes for almost all my mail now, so much cheaper than and more reliable than RM.[/p][/quote]So let me clear this one up, YOU got the address wrong and YOU didn't put a return address on the outside of the parcel....and yet you complain at Royal Mail? It's not up to them to play Sherlock and work out where your parcel should go using a series of clues about peoples name etc, just get the address right or shut up moaning about it! HelmshoreMan2010
  • Score: 1

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