East Lancs hospital food defended

East Lancs hospital food defended

East Lancs hospital food defended

First published in News

A PATIENT champion has defended the hospital food served up to patients in East Lancashire, after it received poor ratings in a newly published report.

The Royal Blackburn and Burnley General hospitals were given low scores for the choice and quality of food offered to patients, according to data published for the first time by the NHS.

But health campaigner Russ McLean, chairman of the Pennine Lancashire Patient Voices Group, has raised concerns about the reliability of the data, insisting that East Lancashire Hospitals NHS Trust offers ‘excellent’ food.

He added: “There’s no-one who’s been more critical of the trust than me, but I can categorically say there’s nothing wrong with the food at their sites.

“The NHS have changed the way the figures are weighted this year, which seems to have scewed the scores a bit. I take part in the patient-led inspections every year and you obviously get the odd complaint, but I don’t believe there’s a problem.”

The Royal Blackburn scored 89 per cent for the quality of its food, which was the 314th worst score out of 1,258 hospital sites. It scored 63 per cent for choice of food, which was the eighth worst score.

Burnley General scored 92 per cent for quality, the 807th worst, and 69 per cent for choice, which was the 27th worst score.

The average cost of food, per patient, at Burnley is £11.47, which is above the average of £9.83. The cost per patient at Blackburn is £9.47.

The community hospitals in Accrington, Pendle and Clitheroe, which are also run by East Lancashire Hospitals NHS Trust (ELHT), also received below average scores.

Martin Morgan, head of estates and facilities at ELHT, said: “We appreciate that what matters most is that all patients, irrespective of their dietary requirements, have access to a choice of food and drink that is delicious, wholesome and acceptable to them.

“The trust catering service works hard to provide nutritious, value for money meals for all our patients, working closely with dietitians, speech and language therapists and other clinical staff to ensure that each patients’ needs are met.

“Patient surveys suggest we do meet patient expectations most of the time. The overall scores for food show an increase from 79.97 per cent last year to 85.74 per cent in this year’s PLACE assessment. We continue to strive to improve the products we serve based on feedback received from patients.”

Comments (10)

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1:18pm Sat 30 Aug 14

copyqat says...

Burnley General 92% - Royal Blackburn 89% - sounds like the food is very good!
Burnley General 92% - Royal Blackburn 89% - sounds like the food is very good! copyqat
  • Score: 9

1:26pm Sat 30 Aug 14

Mothernature says...

Some of the food at Blackburn Royal and Burnley General may be of a decent standard, for those who will eat anything. I've been an in-patient at both these hospitals over the last couple of years and I can definitely say that the standard of food available for a vegetarian is abysmal. Plastic cheese slices on bread seems to be the standard option, very little in the way of fresh vegetables and I couldn't get any salad at all. Not all of us vegetarians want pretend meat, we do actually prefer fresh and raw vegetables and fruit.
Some of the food at Blackburn Royal and Burnley General may be of a decent standard, for those who will eat anything. I've been an in-patient at both these hospitals over the last couple of years and I can definitely say that the standard of food available for a vegetarian is abysmal. Plastic cheese slices on bread seems to be the standard option, very little in the way of fresh vegetables and I couldn't get any salad at all. Not all of us vegetarians want pretend meat, we do actually prefer fresh and raw vegetables and fruit. Mothernature
  • Score: -1

2:52pm Sat 30 Aug 14

shytalk says...

Err i ahad the mis fortune to be stuck in Blackburn hospital for a couple of weeks last year and to be honest i could not really complain about the food. Other things i could complain about, but not the food and not the nursing staff or doctors all of which were fantastic.
Err i ahad the mis fortune to be stuck in Blackburn hospital for a couple of weeks last year and to be honest i could not really complain about the food. Other things i could complain about, but not the food and not the nursing staff or doctors all of which were fantastic. shytalk
  • Score: 9

4:52pm Sat 30 Aug 14

Catty girl says...

It's a hospital not a 5star hotel ! Start making it too good and all the dead legs of society will be queuing at the door for a bed and a meal! Lol
It's a hospital not a 5star hotel ! Start making it too good and all the dead legs of society will be queuing at the door for a bed and a meal! Lol Catty girl
  • Score: 10

7:13pm Sat 30 Aug 14

Ribbleman says...

When my wife needed a special diet after suffering and being operated on for Crohn's Disease the food was totally unsuitable and contrary to advice given to her. Macarroni cheese contained sweetcorn and red peppers! Onions and mushrooms was added to almost everything else. Many relatives of patients in the gastro wards had to bring in suitable food. There were two gungy sauces, one red one white with added rubbish.
When my wife needed a special diet after suffering and being operated on for Crohn's Disease the food was totally unsuitable and contrary to advice given to her. Macarroni cheese contained sweetcorn and red peppers! Onions and mushrooms was added to almost everything else. Many relatives of patients in the gastro wards had to bring in suitable food. There were two gungy sauces, one red one white with added rubbish. Ribbleman
  • Score: 4

8:04pm Sat 30 Aug 14

davemcb says...

Most people wouldn't know decent food if they saw it. The whole point is that the food should be nutritious so that the patients are in optimal health to help them recover. Serving plastic food and white baps is just stodge of no nuritional merit. Rubbish may be what many are used to, but the hospital should be serving what is healthy. It never does.
Most people wouldn't know decent food if they saw it. The whole point is that the food should be nutritious so that the patients are in optimal health to help them recover. Serving plastic food and white baps is just stodge of no nuritional merit. Rubbish may be what many are used to, but the hospital should be serving what is healthy. It never does. davemcb
  • Score: 6

7:25am Sun 31 Aug 14

Real Ale Up North says...

Food was perfectly acceptable when I was in hospital for a couple days, a while ago. It's not supposed to be of restaurant standard. Some folk want an excuse to bash the NHS. Bunch of moaners - in most cases. I am sure most folk will say Blackburn and Burnley Hospital food, is of an acceptable standard.
Food was perfectly acceptable when I was in hospital for a couple days, a while ago. It's not supposed to be of restaurant standard. Some folk want an excuse to bash the NHS. Bunch of moaners - in most cases. I am sure most folk will say Blackburn and Burnley Hospital food, is of an acceptable standard. Real Ale Up North
  • Score: -3

10:16am Sun 31 Aug 14

doggydog says...

If ya dont like it then dont eat it! Wot ya expect? A gordon Ramsey standard. Itts a hospital for goodness sake!they are their to make ya better not for youre selective tastes. If ya require a special menu, then take yer own and let them know!
If ya dont like it then dont eat it! Wot ya expect? A gordon Ramsey standard. Itts a hospital for goodness sake!they are their to make ya better not for youre selective tastes. If ya require a special menu, then take yer own and let them know! doggydog
  • Score: 0

1:02pm Sun 31 Aug 14

vicn1956 says...

2 men in hospital beds.
Says one to the other-"You're on nil by mouth-lucky beggar."
Couldn't help that one.
2 men in hospital beds. Says one to the other-"You're on nil by mouth-lucky beggar." Couldn't help that one. vicn1956
  • Score: 3

9:40pm Sun 31 Aug 14

mavrick says...

The biggest problem the RBH has is the kitchens have not been updated to accommodate the increase in patients, The hospital has been extended on both ends and the kitchens are still in the middle, By the time the food gets to the wards at either end it can be cooler than you would like. But the quality of some foods has gone down.
The biggest problem the RBH has is the kitchens have not been updated to accommodate the increase in patients, The hospital has been extended on both ends and the kitchens are still in the middle, By the time the food gets to the wards at either end it can be cooler than you would like. But the quality of some foods has gone down. mavrick
  • Score: 0
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