Runaway trolley causes car crash

First published in News

A FAMILY has been left with a bill of several hundred pounds after a ‘runaway’ trolley smashed into their car at Blackburn’s Asda.

Michelle Swinhoe was leaving the Lower Audley Street car park with her three-year-old son Declan when the trolley rolled down the sloped car park and crashed into their Vauxhall Astra.

Left shaken, the 37-year-old, from Bonsall Street in Mill Hill, drove home following the midday incident on Thursday.

Her partner, Duncan Schofield inspected the damage and complained in person to the store the following day.

He said the supermarket claimed that they were not responsible for damage to cars, but the angry shopper said the trolley had rolled due to the design of the car park and abundance of abandoned trolleys.

He said: “They should have more trolley collectors. They have signs up saying that they cannot accept liability of any damage to cars, but the car was damaged by the badly-designed sloping car park.

“I’m sure I’m not the first person to complain and I won’t be the last.

An Asda spokesman said: “We are looking into this.”

Comments (19)

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4:16pm Tue 5 Feb 13

Two Hats says...

Personal accident claims: where there’s blame there isn’t necessarily a claim
Personal accident claims: where there’s blame there isn’t necessarily a claim Two Hats
  • Score: 0

4:40pm Tue 5 Feb 13

the usher says...

Some people will also try to put the blame on others. The woman's carelessness.
Some people will also try to put the blame on others. The woman's carelessness. the usher
  • Score: 0

4:45pm Tue 5 Feb 13

charmed-one says...

It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly. charmed-one
  • Score: 0

5:51pm Tue 5 Feb 13

buckoff says...

charmed-one wrote:
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio
n of the store!
[quote][p][bold]charmed-one[/bold] wrote: It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.[/p][/quote]Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio n of the store! buckoff
  • Score: 0

6:20pm Tue 5 Feb 13

Fire Fly says...

the usher wrote:
Some people will also try to put the blame on others. The woman's carelessness.
How was she careless?? She was driving out of the car park when the trolley hit her car.
[quote][p][bold]the usher[/bold] wrote: Some people will also try to put the blame on others. The woman's carelessness.[/p][/quote]How was she careless?? She was driving out of the car park when the trolley hit her car. Fire Fly
  • Score: 0

6:45pm Tue 5 Feb 13

useyourhead says...

I saw a case on judge judy where a woman succeeded in getting damages from another shopper because they failed to put the trolley in the space provided so it couldn't roll (that is why the little speedbump when you put them back is there). she could check cctv and sue.
I saw a case on judge judy where a woman succeeded in getting damages from another shopper because they failed to put the trolley in the space provided so it couldn't roll (that is why the little speedbump when you put them back is there). she could check cctv and sue. useyourhead
  • Score: 0

7:21pm Tue 5 Feb 13

Sajdin says...

Why is this news?
Why is this news? Sajdin
  • Score: 0

7:44pm Tue 5 Feb 13

the_truth_is_out_there_! says...

"They have signs up saying that they cannot accept liability of any damage to cars, but the car was damaged by the badly-designed sloping car park."

So Asda state they accept no liability for damage to cars - clear.

There is a sloping car park where trolleys are left - clear.

What's the issue and why are you moaning - life's a b&*! sometimes but you can make things easy by applying some common sense.
"They have signs up saying that they cannot accept liability of any damage to cars, but the car was damaged by the badly-designed sloping car park." So Asda state they accept no liability for damage to cars - clear. There is a sloping car park where trolleys are left - clear. What's the issue and why are you moaning - life's a b&*! sometimes but you can make things easy by applying some common sense. the_truth_is_out_there_!
  • Score: 0

8:44pm Tue 5 Feb 13

iasiah fartwell says...

and she waited until she got home, the damage to her car could have happened anywhere other than asda,
and she waited until she got home, the damage to her car could have happened anywhere other than asda, iasiah fartwell
  • Score: 0

8:47pm Tue 5 Feb 13

Miguel12 says...

USA legal here comes UK legal, sue, sue, sue, anything and everything. 'Beware this cup of hot coffee is hot and could scald', 'beware this plastic packaging could be harmful if eaten, keep out of reach of children', 'do not put live animals in this microwave, it may harm them'!....
Several hundred pounds damage to an Astra by an empty shopping trolley and a shaken driver after the collision, Jeremy Clarkeson would love it. The moral is, don't buy an Astra if you take on errant shopping trolleys, or don't shop at Asda.
USA legal here comes UK legal, sue, sue, sue, anything and everything. 'Beware this cup of hot coffee is hot and could scald', 'beware this plastic packaging could be harmful if eaten, keep out of reach of children', 'do not put live animals in this microwave, it may harm them'!.... Several hundred pounds damage to an Astra by an empty shopping trolley and a shaken driver after the collision, Jeremy Clarkeson would love it. The moral is, don't buy an Astra if you take on errant shopping trolleys, or don't shop at Asda. Miguel12
  • Score: 0

10:28pm Tue 5 Feb 13

buckoff says...

If Asda are reading these comments put the cctv video on YouTube so we can all have a look?
If Asda are reading these comments put the cctv video on YouTube so we can all have a look? buckoff
  • Score: 0

9:21am Wed 6 Feb 13

HarwoodBiker says...

If an out-of-control trolley can damage your car then it must be made of tin foil. When I was younger we used to play car skittles with the trollies in supermarket car parks - never a dent!
If an out-of-control trolley can damage your car then it must be made of tin foil. When I was younger we used to play car skittles with the trollies in supermarket car parks - never a dent! HarwoodBiker
  • Score: 0

10:56am Wed 6 Feb 13

Izanears says...

When I managed a supermarket in the late 80's shopping trolleys cost £50 each. I don't know what they cost today but some supermarket firms don't seem to bother about how many go AWOL.
When I managed a supermarket in the late 80's shopping trolleys cost £50 each. I don't know what they cost today but some supermarket firms don't seem to bother about how many go AWOL. Izanears
  • Score: 0

10:59am Wed 6 Feb 13

brianx says...

buckoff wrote:
charmed-one wrote:
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio

n of the store!
Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.
[quote][p][bold]buckoff[/bold] wrote: [quote][p][bold]charmed-one[/bold] wrote: It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.[/p][/quote]Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio n of the store![/p][/quote]Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks. brianx
  • Score: 0

11:26am Wed 6 Feb 13

woolywords says...

Why didn't she complain directly after it happened instead of travelling home? She would have found empathy from Asda staff but have it explained to her, that they don't accpet liabilty for the actions of the other shoppers.
Unfortunately, CCTV isn't installed in the car park, so no footage would be available to view. A knock on effect is, these car parks are not safe places for women to be in during the short days of Winter.
My advice would be, to shop at Tesco, where there is CCTV and more responsible shoppers, who tend to return trollies.
Why didn't she complain directly after it happened instead of travelling home? She would have found empathy from Asda staff but have it explained to her, that they don't accpet liabilty for the actions of the other shoppers. Unfortunately, CCTV isn't installed in the car park, so no footage would be available to view. A knock on effect is, these car parks are not safe places for women to be in during the short days of Winter. My advice would be, to shop at Tesco, where there is CCTV and more responsible shoppers, who tend to return trollies. woolywords
  • Score: 0

12:07pm Wed 6 Feb 13

johnleo says...

1,How much damage can a trolley do.
2,Is this news.
3,I need to get a life.
1,How much damage can a trolley do. 2,Is this news. 3,I need to get a life. johnleo
  • Score: 0

4:37pm Wed 6 Feb 13

manhatter1 says...

brianx wrote:
buckoff wrote:
charmed-one wrote:
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio


n of the store!
Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.
I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying
[quote][p][bold]brianx[/bold] wrote: [quote][p][bold]buckoff[/bold] wrote: [quote][p][bold]charmed-one[/bold] wrote: It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.[/p][/quote]Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio n of the store![/p][/quote]Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.[/p][/quote]I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying manhatter1
  • Score: 0

5:12pm Thu 7 Feb 13

Pearl neclesse says...

manhatter1 wrote:
brianx wrote:
buckoff wrote:
charmed-one wrote:
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio



n of the store!
Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.
I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying
You may not be anyone of those things..but you may be a tool.

Why blame bloody Asda?

It was an accident, possibly caused by an inconsiderate shopper, possibly not.
[quote][p][bold]manhatter1[/bold] wrote: [quote][p][bold]brianx[/bold] wrote: [quote][p][bold]buckoff[/bold] wrote: [quote][p][bold]charmed-one[/bold] wrote: It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.[/p][/quote]Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio n of the store![/p][/quote]Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.[/p][/quote]I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying[/p][/quote]You may not be anyone of those things..but you may be a tool. Why blame bloody Asda? It was an accident, possibly caused by an inconsiderate shopper, possibly not. Pearl neclesse
  • Score: 0

7:00pm Thu 7 Feb 13

manhatter1 says...

Pearl neclesse wrote:
manhatter1 wrote:
brianx wrote:
buckoff wrote:
charmed-one wrote:
It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable.
I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.
Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio




n of the store!
Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.
I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying
You may not be anyone of those things..but you may be a tool.

Why blame bloody Asda?

It was an accident, possibly caused by an inconsiderate shopper, possibly not.
How rude are you pearl, what would make me a tool with what is my opinion. You must be one of those lazy **** trolley collectors. Ummmmmm possibly are. I can insult with the best of them so stick that in ur pipe n smoke it.
[quote][p][bold]Pearl neclesse[/bold] wrote: [quote][p][bold]manhatter1[/bold] wrote: [quote][p][bold]brianx[/bold] wrote: [quote][p][bold]buckoff[/bold] wrote: [quote][p][bold]charmed-one[/bold] wrote: It could have been caused by someone too lazy to leave their trolley in the trolley bays. I'm fed up with trying to pull into a parking space only to find an abandoned trolley blocking the front part of the space. It doesn't take more than a minute to walk to a trolley bay and ensure the trolley is stable. I'm not talking about Asda either. It happens in all supermarket car parks. Perhaps if they all required £1 people would have to put them back correctly.[/p][/quote]Fully agree Asda are irresponsible when they first opened they had the coin operated trolley. But stopped it when they realised the time wasted having to give out change. They should be held responsible for there trolleys. When they emptied the canal alongside Asda I counted forty odd trolleys at the bottom. It needs someone with a few quid to sue them before they will do anything. My advice would be to get in touch with BRAG there redundant at the moment, could organise a boycott/demonstratio n of the store![/p][/quote]Fully agree with this sensible comment. If Asda cannot manage their trolleys then they should be sued by anyone who's car is damaged in their car parks.[/p][/quote]I wonder how many of those that are blaming the driver, would say the same if it was their car. I have stopped going to asda and shopping in store, choosing to shop online. For a couple of reasons, firstly that stupid new layout they call a car park, secondly people think its ok to dump their trolleys all over the place and I do not like the idea of having My car damaged, whilst the trolley collectors stand around chatting and playing with their phones. Probably cause they can do what they want and no one can watch them, no CCTV. It's a joke, I do not blame the driver, I blame asda. When someone parks on their car park to go in their store and spend money then they should be responsible, those signs should apply to theft from cars etc, not damage from the property of asda. Also the driver may not have realised how bad the damage to her car was at the time it happened, it's not exactly the best lit place to go, good luck to the driver, I hope you get it sorted.....before anyone comments, I work, I'm not a scrounger, a serial claimer or any such like......just saying[/p][/quote]You may not be anyone of those things..but you may be a tool. Why blame bloody Asda? It was an accident, possibly caused by an inconsiderate shopper, possibly not.[/p][/quote]How rude are you pearl, what would make me a tool with what is my opinion. You must be one of those lazy **** trolley collectors. Ummmmmm possibly are. I can insult with the best of them so stick that in ur pipe n smoke it. manhatter1
  • Score: 0

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