When news happens, text LT and your photos and videos to 80360. Or contact us by email or phone.
Blackburn College helps train Russian students in customer service
1:06pm Tuesday 29th January 2013 in News
BLACKBURN College is helping to train two Russian Colleges in world-class customer service ahead of a host of major sporting events.
The Sochi region is preparing for some high-ranking sporting events next year including the 2014 Winter Olympics, Formula 1 racing and European Cup football.
Students from Novorossiysk and Leningradskaya Pedagogical colleges have carried out work experience placements at catering and hospitality venues at the college and in locations in Blackburn to get hands on experience with customer service in the UK.
They learnt skills such as customer service, cultural awareness and special diets.
The initiative is part of the college’s international strategy to generate more business and financial security.